FINTRAC Reporting Support for MSBs

Practical reporting support for MSB teams — from process setup to managed filing when you need execution backup.

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Common questions MSB teams ask before an audit

Most FINTRAC risk is not one catastrophic failure — it's repeated process drift, inconsistent documentation, and unclear ownership. Here are the questions we see most often.

1) Are our reporting triggers clearly defined?

If trigger logic is interpreted differently across staff, reporting quality degrades quickly.

What good looks like: documented trigger matrix for STR/LCTR/EFTR with clear owner and response SLAs.

2) Can we justify each reporting decision?

Submission volume alone doesn't prove control quality. Regulators look for consistency and defensibility.

What good looks like: concise rationale notes connected to each file decision.

3) Are we applying KYC/CDD consistently across channels?

Many teams run stronger controls in one onboarding channel and weaker controls in another.

What good looks like: one risk-based standard across in-person and digital onboarding.

4) Are we reviewing patterns, not just isolated alerts?

Single-event review misses repeated suspicious behavior over time.

What good looks like: pattern-level checkpoints in your case review process.

5) Is our escalation path clear and followed?

Training completion alone is not enough if escalation responsibilities are unclear.

What good looks like: scenario-based escalation rules with owner accountability.

6) Do we have pre-submission QA controls?

Late-stage corrections increase both operational strain and compliance risk.

What good looks like: lightweight QA pass for higher-risk reports before submission.

7) Could we defend our process in an exam today?

If evidence is fragmented across systems, audit readiness is still weak.

What good looks like: retrieval-ready records for policies, rationale, submission logs, and oversight activity.

Where Comply+ supports your team

Comply+ helps MSB teams improve reporting consistency and reduce filing risk with a practical operating model:

  • Workflow setup for trigger handling and escalation
  • Reporting quality controls and documentation discipline
  • Ongoing process optimization based on recurring friction

Two paths depending on your team capacity

Book a Demo

Use a demo to review your current reporting workflow, identify control gaps, and map a practical remediation plan.

Managed Filing Service

If your team needs execution support, request managed filing service details and we will scope a support model aligned to your reporting load and risk profile.

If you already have policy coverage but still struggle with day-to-day filing consistency, managed support is usually the fastest way to reduce exposure.

Enforcement & Penalties

The Cost of Non-Compliance

FINTRAC enforcement is intensifying. Recent penalties demonstrate that compliance failures result in significant financial consequences, with Bill C-2 increasing maximum penalties to $20 million for entities.

Recent FINTRAC Penalties

FINTRAC has imposed significant Administrative Monetary Penalties (AMPs) for compliance failures across multiple sectors.

Juba Express Inc. — $67,150

December 2025 — Toronto, Ontario

Multiple compliance failures including no effective compliance regime, no proper risk assessment, and failures to submit EFT and LCT reports.

Read case study

MP Technology Services Ltd. — $536,853.35

December 2025 — Foreign MSB (Seychelles)

Failed to submit STRs for transactions with exposure to darknet marketplaces, sanctioned entities, and child sexual abuse material.

Read case study

Xeltox Enterprises (Cryptomus) — $176,960,190

October 2025 — British Columbia

2,593 violations including 1,068 unreported STRs, 1,518 unreported LVCTRs, and failure to comply with Ministerial Directive on Iran.

Read case study

KuCoin (Peken Global) — $19,552,000

September 2025 — Foreign MSB (Seychelles)

Unregistered foreign MSB, 2,952 unreported LVCTRs, and 33 unreported STRs linked to darknet marketplaces and illicit chemical trade.

Read case study

Bill C-2: Increased Penalties

Under Bill C-2 (tabled June 2025), maximum Administrative Monetary Penalties have increased dramatically:

  • Entities: Up to $20 million (previously $500,000) — a 40x increase
  • Individuals: Up to $4 million (previously $100,000)
  • Criminal penalties: Certain compliance failures can result in criminal prosecution
Learn more about Bill C-2

Enforcement Trends

  • 23 Notices of Violation issued in 2024–25, the highest annual volume since 2008
  • More than $25 million in total penalties in 2024–25
  • Over 150 penalties imposed since 2008 across all regulated sectors
  • FINTRAC is moving to a supervisory model anchored in credible deterrence

Why Choose Comply+

Purpose-built for Canadian FINTRAC compliance. Automate reporting, reduce risk, and scale your operations.

Comprehensive Reporting

Handle all FINTRAC transaction types with automated LCTR, LVCTR, EFTR, and STR detection and submission. Our system identifies reportable transactions across cash, virtual currency, and electronic funds transfers.

AI-Powered Detection

Our proprietary aiSTR™ technology automatically flags suspicious transactions and drafts FINTRAC-compliant narratives. Reduce false positives and ensure nothing falls through the cracks.

Scalable Operations

Scale your operations without increasing compliance overhead. Automate reporting workflows to handle growth from hundreds to thousands of transactions per month.

Platform Features

Complete FINTRAC Compliance Solution

From batch uploads to direct FINTRAC submission — everything you need in one platform

Direct FINTRAC Submission

Submit reports directly to FINTRAC securely. No need to log in to the FINTRAC website — everything is handled within Comply+.

Autopilot Mode for Connected Databases

For fully connected databases, enable autopilot for automatic submission of LCTRs, LVCTRs, and EFTRs. Our proprietary aiSTR™ technology handles suspicious transaction detection, requiring manual review only for STRs.

Intelligent Batch Processing

For non-connected databases, upload a CSV of transactions. Automatically detect required reports and generate draft LCTRs, LVCTRs, EFTRs, CDRs, and STRs with AI-powered analysis.

AI-Driven STR Detection

Our proprietary aiSTR™ technology automatically flags high-risk transactions and drafts narratives aligned with FINTRAC risk indicators. You retain full control with manual overrides.

Customer & Location Management

Maintain complete customer and location data with direct integrations to providers like SumSub. Reports auto-populate with existing records.

Draft & Save Reports

Create and save draft reports — including AI-generated STR narratives — for later completion. Work at your own pace with automatic data preservation.

STR Extensions Made Simple

Add STR extensions to existing reports (LCTR/LVCTR/EFTR/CDR) with one click. Fill only additional fields — no separate forms.

COMING SOON

AI Model Configuration

Risk Detection Settings

Risk Indicator A
Identified: 87%
Risk Indicator B
Identified: 94%
Risk Indicator C
Identified: 82%
Overall Risk Rating78%

Recommended STR filing

aiSTR 2.0

Advanced risk flagging via AI. Machine learning flags suspicious transaction patterns — reducing false positives and helping teams act faster on STRs.

Direct Slack integration for no login STR review/submissions

Maximize risk detection with custom set, and AI-driven risk indicators

Set your risk indicator weightings, or let aiSTR optimize detection

Generate higher accuracy through reinforced learning

30-Minute Demo

See Comply+ in action.

Watch us process transactions, demonstrate aiSTR™ detection technology, and show autopilot mode for connected databases.

1. Data Processing

Upload CSV or connect database - watch automatic detection

2. aiSTR™ Technology

See AI-powered suspicious transaction detection in action

3. Autopilot Mode

Experience fully automated FINTRAC submissions

Ready to see it in action?

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Disclaimer

This page is provided for general informational purposes only and reflects our interpretation and opinions based on publicly available information at the time of writing. It does not constitute legal advice, financial advice, regulatory guidance, or a substitute for professional counsel. Reporting entities and businesses subject to FINTRAC obligations should consult qualified legal and compliance advisors before making decisions relating to FINTRAC, AML obligations, or compliance requirements.